Appendix K. Constant Quality Monitoring - technical details

Table of Contents

K.1. Broadband back-haul providers
K.2. Access to graphs and csvs
K.2.1. Trusted access
K.2.2. Dated information
K.2.3. Authenticated access
K.3. Graph display options
K.3.1. Scaleable Vector Graphics
K.3.2. Data points
K.3.3. Additional text
K.3.4. Other colours and spacing
K.4. Overnight archiving
K.4.1. Full URL format
K.4.2. load handling
K.5. Graph scores
K.6. Creating graphs, and graph names

The FireBrick provides constant quality monitoring. The main purpose of this is to provide a graphical representation of the performance of an interface or traffic shaper - typically used for broadband lines on L2TP.

Graphs can be loss/latency or throughput of both. A ping only system would only have loss/latency. An L2TP broadband line has both. An interface or shaper normally has only throughput data.

K.1. Broadband back-haul providers

When using the FB2900 as an LNS the CQM graphs are invaluable for diagnosing line faults. They are useful to the ISP but also useful to the back-haul provider which is often a separate company (e.g. BT or Be). We recommend that you consider providing access to graphs for live circuits and archived data to your back-haul provider when discussing faults with them. FireBrick are working with several ISPs to ensure back-haul providers are aware of the CQM graphs and how to use them to assist in diagnosis.