18.11. Busy lamp field

Busy lamp fields are normally a light and button on a phone. The SNOM phones can have BLF enabled.

In your handset you set up BLF by specifying an extension number of a handset to be monitored. The busy light will typically be on solidly when in a call, or flashing when there is an incoming call ringing.

You can also subscribe to a hunt group using its extension number, this shows flashing when the hunt group has a ringing call.

Tip

Pressing a button next to the busy light will usually call that extension. You can configure the monitored extension prefixed with the call pick up code (default *) to make the button a pickup/steal button. This is ideal to pick up a ringing call for a telephone or hunt group when the light is flashing.

Note

You can restrict who is allowed to subscribe to a phone or hunt group in the configuration.